Trusted Home Care & Domiciliary Care Services in Kent
CQC-Registered. Clinically Led. Personalized Care for Adults and Children Across Kent.
Personalized Home Care in Kent, Built Around You
Agacia Care is a CQC-registered provider of home care in Kent, based in Cranbrook and supporting families across the county. We care for both adults and children in their own homes, with a team that understands what real care should feel like: calm, capable, and shaped around the person rather than a template.
From our home care services, including personal care, live-in support, complex nurse-led care, supported living, companionship, and respite care, every package is built from a careful conversation, not a checklist. Our clinically led approach means complex health needs are handled with the same warmth as everyday support, never with cold clinical distance.
Whether you need a few hours of help each week or full-time live-in care, our team will sit down with you, listen properly, and put together a plan that protects independence, dignity, and peace of mind.
Agacia Care by the Numbers
20+
Years of care sector
leadership experience
24hrs
Typical time from in-home assessment
to care starting
7+
Kent towns and surrounding
villages covered
6
Specialist home care service lines, from personal care to complex nurse-led support
Our Kent Home Care Services
Our care ranges from a couple of visits a week to round-the-clock live-in support. Every service sits under our CQC-registered domiciliary care provision and is available for adults and children with a wide range of needs.
Personal Care
Help with bathing, dressing, grooming, medication support, and mobility. Designed for elderly adults and anyone who needs steady, respectful assistance with daily living at home
Live-in Care
A dedicated carer lives in your home, supporting daily routines, household tasks, and companionship around the clock. Reliable live-in care in Kent without the upheaval of moving.
Companionship
Friendly visits, conversation, shopping trips, and shared activities that gently lift the weight of isolation. Suitable for elderly adults living alone who want connection, not just check-ins.
Complex Care
Nurse-led, clinically supervised support including PEG feeding, epilepsy management, stoma and catheter care, and ventilator support. Designed for adults and children with specialist health needs.
Supported Living
Tailored support helping adults build life skills, attend appointments, and stay socially engaged while living independently in their own home or a supported living setting.
Respite Care
Temporary private respite care at home, giving family carers a real break while loved ones continue to receive professional, person-centered support from a face they already know.
Why Families Across Kent Trust Agacia Care
Six pillars that shape how we work and why families choose us when the stakes are high.
CQC-Registered and Inspected
We are registered with the Care Quality Commission, the independent regulator of health and social care in England. Families know our work is measured against national standards.
Care for Adults and Children
Most domiciliary providers serve only adults. We support both, which means siblings, parents, and grandparents can often be cared for by a single trusted team.
Clinically Led Care Team
Care plans are shaped and overseen by clinical professionals, with nurse-led support available for clients managing complex conditions. That depth of expertise is rare in domiciliary care.
Locally Based in Kent
Our team works across Cranbrook, Tenterden, Hawkhurst, Goudhurst, Maidstone, and Tunbridge Wells. We know the area, the GPs, and the families.
Personalized, Dignity-First Approach
Every care plan is built around the individual, not a template. Support is delivered with kindness, dignity, and respect, so clients stay in control of their own day.
Flexible Care Packages
Whether you need a few visits a week or full-time live-in support, packages flex around the client. They can grow, shrink, or shift as life changes.
How We Start Your Care, in 3 Simple Steps
Starting home care should feel calm, not complicated. Whether you are arranging support for yourself, a parent, or a child with complex needs, our process is built to be quick, clear, and pressure-free from the very first phone call.
A Free Phone Conversation
Call us on 0333 800 1434 or send a message and one of our team will listen, ask the right questions, and explain how home care actually works. No commitment, no sales script, just a useful first chat.
Free In-Home Assessment
A senior member of our clinical team visits you at home to understand routines, preferences, health needs, and the family setup. The assessment is free, takes around an hour, and gives you a clear picture of what care could look.
Personalised Care Plan and Start
We build a care plan around the individual, match the right carers to the household, and begin visits, typically within 24 hours of the assessment. Plans are reviewed regularly and adjusted as life and needs change.
What Our Clients Say About Our Home Care
Real stories from families across Kent who trusted us with the people they love.
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![Epilepsy & Nurse-Led Support]()
"Living with epilepsy felt overwhelming — until I found Agacia Care’s nurse-led team. They listened, guided me, and helped me feel in control of my life again. With the right support, there’s always hope."
Epilepsy & Nurse-Led Support
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![#DisabilitySupport #YoungAndAble #AgaciaCare]()
"As a young adult with a disability, I just wanted to live life on my own terms. Agacia Care helped me do just that — supporting me with daily tasks, boosting my confidence, and encouraging my independence. Now I’m not just existing — I’m thriving."
Young Disabled Person Support
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![#ElderlyCare #HomeSupport #AgaciaCare]()
"We’ve been together for over 50 years, but daily tasks were becoming harder to manage. Thanks to Agacia Care, we can stay in the comfort of our own home — with dignity, support, and companionship. Their care has brought us peace of mind and joy in our golden years."
Elderly Couple Home Support
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"Agacia Community Care helped my mum regain confidence after surgery. The carers were kind, punctual, and truly cared."
Sarah J., Cranbrook
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"The complex care support for my son has been outstanding. We feel like part of the Agacia family."
Alan M., Tenterden
Meet the Team Behind Your Care
Care is only as good as the people delivering it. Our leadership team brings 20+ years of combined experience in the care sector, with clinical and operational expertise across home care, complex care, and supported living. They lead a wider team of trained, DBS-checked carers across Kent.
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Suraj
OPERATIONS MANAGER
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Sandeep
NOMINATED INDIVIDUAL
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Deepti
DATA PROTECTION OFFICER
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Divya
SERVICE TEAM LEADER
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Satinder
RECRUITMENT
Our Carers, Chosen for the Right Reasons
The carer who walks through your front door is the single biggest reason families stay with us. We recruit slowly and carefully, and every carer joins a structured training programme before meeting a single client. The result is a team you can trust with the people you love most.
Fully DBS-Checked
Every carer is enhanced DBS-checked and identity-verified before stepping into a client's home, so you know exactly who is providing support.
Matched to the Client
Carers are introduced based on personality, schedule, and the specific support needed, never just availability. Continuity matters, so we keep the same faces wherever possible.
Trained for Real-Life Care
Our induction covers personal care, manual handling, medication support, dementia awareness, and safeguarding, backed up by regular refresher training across the year.
Supported by a Clinical Team
For clients with complex needs, our nurse-led team supervises care plans for PEG feeding, epilepsy management, stoma care, catheter care, and ventilator support.
Home Care Across Kent, Areas We Serve
Agacia Care is based in Cranbrook, in the heart of Kent, with a second office in Tunbridge Wells. Our team delivers home care across Cranbrook, Sissinghurst, Goudhurst, Tenterden, Hawkhurst, Maidstone, and Staplehurst, along with surrounding villages and the wider Tunbridge Wells area. Not sure if we cover your village? Give us a quick call, and we will let you know straight away.
Contact Us
Our services are built around your needs. Whether you're looking for a few hours a week or full-time support, we can help.
Make a Referral
Our services are built around your needs. Whether you're looking for a few hours a week or full-time support, we can help.
Frequently Asked Questions
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Care can typically be arranged within 24 to 48 hours of an initial conversation, depending on the needs and location. Urgent requests, including hospital discharges, are prioritized so support is in place as quickly as possible.
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Yes. Every carer on our team is fully trained, DBS-checked, and supported by senior clinical staff. Ongoing training keeps the team current on best practice and condition-specific care.
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Live-in care places a dedicated carer in the home around the clock, while visiting care provides scheduled visits during the day. Many families combine both as needs change.
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Yes. Private respite care at home gives family carers a real break, whether for a weekend, a holiday, or recovery from illness, while loved ones continue to receive consistent, professional support in familiar surroundings.
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Yes. Unlike most domiciliary providers in Kent, we deliver clinically led home care for both adults and children, including complex needs such as PEG feeding, epilepsy management, and ventilator support.
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Each plan starts with a free in-home assessment, where we listen to the client and family, understand routines and preferences, and build a plan around the person. Plans are reviewed regularly and adapt as needs change.