Home Care Services in Kent
Agacia Care provides trusted, clinically-led home care services across Kent, supporting both adults and children in the comfort of their own homes. As a CQC-registered and clinically-led provider based in Cranbrook and Tunbridge Wells, we deliver everything from personal care and companionship to nurse-led complex care.
Our Home Care Services
We offer a full range of care across Kent, from light-touch companionship visits to 24-hour nurse-led complex care. Whatever level of support you need, it is built around you through a personalized care plan, never a one-size-fits-all package.
Personal Care
Personal care is hands-on help with the everyday tasks that can become difficult with age, illness, disability, or recovery. It is delivered at your loved one's pace, in their own home, with their routines and preferences respected. Our aim is to help people stay safe, comfortable, and independent where they feel most themselves.
What personal care covers:
Bathing and washing
Dressing
Toileting and continence care
Grooming and oral hygiene
Medication reminders and administration
Mobility and transfer support
Meal preparation and feeding assistance
Complex Care
Complex care is specialist support for both adults and children living with serious or long-term health conditions, and it is where our clinical roots show. Every package is led by registered nurses and delivered by support workers who are trained and signed off as competent in specific clinical tasks. This is not personal care with a few extras. It is nurse-supervised care that can bridge the gap between hospital and home.
For families new to clinical tasks such as PEG feeding, our nurses explain each step and stay closely involved.
Clinical interventions we support include:
PEG feeding
Epilepsy management
Stoma care
Catheter care
Ventilator support
Tracheostomy care
Medication managed through clinical protocols
We also support people living with acquired brain and spinal cord injuries, neurological conditions such as MS, Parkinsons, and motor neurone disease, respiratory conditions, and post-surgical recovery that needs clinical oversight.
Live-In Care
Live-in care is a genuine, practical alternative to a residential care home. A dedicated carer lives in your loved one's home and provides support, companionship, and reassurance around the clock. Mornings, mealtimes, medication, evenings, and the quiet hours overnight are all covered by someone who knows them well.
Staying at home means keeping what matters: your own bed, your garden, your pets, your neighbors, and the community you know. We match carers on personality, interests, and experience, not just availability, so the relationship feels natural from day one
Getting started is straightforward: assessment, care plan, carer matching, then care begins. We also arrange respite cover for your live-in carer, with a smooth handover so support never pauses.
Supported Living
Supported living is about enablement, not dependency. We help people, often younger adults living with a learning disability, mental health condition, or physical disability, to live as independently as possible in their own home or supported accommodation. The focus is on building skills and confidence so people can do more for themselves over time. It typically includes:
Developing everyday life skills
Managing and attending appointments
Social engagement and community access
Budgeting and household management
Daily routine support
Companionship
Companionship is real wellbeing support, not a luxury. Loneliness carries a genuine health cost, particularly for older people living alone, and regular human contact makes a measurable difference. Friendly, familiar company can ease the toll that loneliness takes on health and mood.
A companionship visit might include:
Social visits and conversation
Shared hobbies and activities
Accompanied shopping and outings
Emotional support
Sharing a meal together
Respite Care
If you care for a family member, you need rest too. Respite care provides temporary, professional cover so you can take a holiday, recover from illness, attend to your own health, or simply recharge. Asking for a break is not selfish. It keeps you well enough to keep caring.
During respite, every personal care and support need is maintained to the same standard as our ongoing packages, and we can step in at short notice. Cover can last anything from a few hours to several weeks, whether you need holiday cover, recovery time, or a way to head off carer burnout.
Why Choose Agacia Care
Choosing care for someone you love is a big decision. Here is what sets us apart.
Clinically-led care. Our care is led by experienced nurses, not just coordinated by office staff. Clinical oversight means higher standards, safer interventions, and better outcomes.
CQC-registered and inspected. We are regulated by the Care Quality Commission, which gives you and your family complete peace of mind.
Care for adults and children. We support people of all ages, including children with complex health needs, something few home care providers in Kent can offer.
Locally based, personally invested. Our team is based in Cranbrook, in the heart of Kent, serving the surrounding villages and the wider Weald. We know these communities because we live and work here.
Trained, DBS-checked carers. Every carer is thoroughly vetted, professionally trained, and matched to you on need and personality by our experienced care team.
Flexible and responsive. From thirty minutes a week to 24/7 live-in care, we build packages around your life, not ours, backed by two decades of leadership in care.
What Our Clients Say
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![Epilepsy & Nurse-Led Support]()
"Living with epilepsy felt overwhelming — until I found Agacia Care’s nurse-led team. They listened, guided me, and helped me feel in control of my life again. With the right support, there’s always hope."
Epilepsy & Nurse-Led Support
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![#DisabilitySupport #YoungAndAble #AgaciaCare]()
"As a young adult with a disability, I just wanted to live life on my own terms. Agacia Care helped me do just that — supporting me with daily tasks, boosting my confidence, and encouraging my independence. Now I’m not just existing — I’m thriving."
Young Disabled Person Support
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![#ElderlyCare #HomeSupport #AgaciaCare]()
"We’ve been together for over 50 years, but daily tasks were becoming harder to manage. Thanks to Agacia Care, we can stay in the comfort of our own home — with dignity, support, and companionship. Their care has brought us peace of mind and joy in our golden years."
Elderly Couple Home Support
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"Agacia Community Care helped my mum regain confidence after surgery. The carers were kind, punctual, and truly cared."
Sarah J., Cranbrook
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"The complex care support for my son has been outstanding. We feel like part of the Agacia family."
Alan M., Tenterden
Start Your Caring With a Conversation
Call 0333 800 1434, message us on WhatsApp at 07957 033438, or get in touch online to book your free assessment.
Frequently Asked Questions
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We provide six core home care services across Kent: personal care, complex (nurse-led) care, live-in care, supported living, companionship, and respite care. We support adults and children, including those with complex health needs, and every package is tailored to the individual through a personalized care plan.
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Yes. Agacia Care is registered with and inspected by the Care Quality Commission, the independent regulator of health and social care in England. CQC registration means our care is monitored against national standards, giving families confidence that support is safe, effective, and well-led.
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Home care is priced individually, because no two care plans are the same. The hours, the type of care, and the level of clinical input all affect the cost. We offer a free, no-obligation assessment and then provide a clear, individual quote based on the support you actually need.
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Personal care is hands-on help with daily tasks like washing, dressing, and medication reminders. Complex care is nurse-led clinical support for serious health needs, such as PEG feeding, epilepsy management, or ventilator support, delivered by specially trained carers under registered-nurse supervision.
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Yes. We are one of the few home care providers in Kent supporting both adults and children, including children with complex, nurse-led care needs. Care for younger clients is planned with registered nurses and delivered in close partnership with families and clinical teams.
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We can usually arrange care within 24 to 48 hours, depending on your needs and location, and we prioritize urgent requests such as hospital discharge. After a free assessment, a personalized care plan can be in place within 24 hours.
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We serve Cranbrook, Sissinghurst, Goudhurst, Tenterden, Hawkhurst, Maidstone, Staplehurst, and Tunbridge Wells, along with the surrounding villages across the Weald of Kent. If you are nearby and unsure whether we cover your area, please ask, and we will confirm.
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We work with families funding care privately as well as those receiving NHS or local authority support. If you have funding in place, or are unsure what you may be entitled to, our team can guide you through the referral and assessment process and explain the options available.